SDV MARKETING AGENCY INC.
Privacy Policy
Last updated: October 24, 2026
SDV MARKETING AGENCY INC., operating as SDV Marketing Agency, respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains what information we collect, how we use and protect it, when we share it with service providers, and how you can exercise your privacy rights.
We handle personal information in accordance with applicable privacy laws, including Alberta's Personal Information Protection Act (PIPA) and, where applicable, the federal Personal Information Protection and Electronic Documents Act (PIPEDA).
1. Who We Are
SDV MARKETING AGENCY INC. is a corporation based in Calgary, Alberta, Canada.
We are responsible for personal information collected through our website and related business communications.
Our designated Privacy Officer is responsible for overseeing our privacy practices and responding to privacy-related questions and requests.
Contact Information
Company: SDV MARKETING AGENCY INC.
Location: Calgary, Alberta, Canada
Email: partnerships@sdvagency.com
Website: https://sdvagency.com
2. Information We Collect
When you contact us, submit an enquiry, request a consultation or express interest in our services, we may collect:
- Full name
- Email address
- Phone number
- Business name
- Business website or social media profile
- Business stage and marketing interests
- Business goals and challenges
- Marketing budget range
- Services you are interested in
- Messages and additional information you voluntarily provide
- Communication preferences and marketing consent
We may also record the date and time of your enquiry, enquiry type and a unique enquiry reference.
Please avoid submitting sensitive personal information through our website forms unless specifically requested.
3. Website and Technical Information
When you visit our website or submit an enquiry, certain technical information may be collected or processed, including:
- IP address
- Browser and device information
- Website request and security information
- Landing page and referring website
- Campaign parameters, including UTM source, medium, campaign, content and term
This information may be used to operate and secure our website, identify enquiry sources, evaluate marketing activities and prevent spam or unauthorized submissions.
Our website infrastructure providers may process technical information necessary to deliver and protect the website.
We may temporarily process IP addresses to limit repeated form submissions. Where IP addresses are used solely for rate limiting, they are not intentionally included in our enquiry spreadsheet.
4. How We Use Your Information
We collect and use personal information for the following purposes:
- To review and respond to enquiries
- To understand your business needs and assess whether our services may be suitable
- To arrange consultations and communicate about requested services
- To prepare recommendations and proposals
- To manage prospective and existing client relationships
- To maintain appropriate business records
- To understand enquiry sources and improve our marketing activities
- To protect our website against spam, fraud and unauthorized access
- To comply with applicable legal and record-keeping obligations
- To send marketing communications where appropriate consent or another lawful basis exists
We collect and use only information reasonably necessary for the identified purposes.
If we intend to use personal information for a materially different purpose, we will provide appropriate notice and obtain additional consent where required by law.
5. Consent and Marketing Communications
When you voluntarily submit an enquiry or contact us, we use the information you provide to respond to your request and communicate about related services, subject to applicable privacy laws.
Submitting an enquiry does not automatically subscribe you to marketing emails or newsletters.
You may separately choose to receive marketing communications from SDV MARKETING AGENCY INC., including:
- Marketing insights and educational content
- Agency updates
- Information about our services
- Promotional offers and announcements
Marketing consent is optional and is not required to submit an enquiry.
Where required by Canada's Anti-Spam Legislation (CASL), we obtain appropriate consent before sending commercial electronic messages.
Our commercial electronic messages will include the identification, contact information and unsubscribe mechanism required by applicable law.
You may withdraw your consent to marketing communications at any time by using the unsubscribe option in our emails or contacting us at partnerships@sdvagency.com.
We will process unsubscribe requests without delay and within the timeframe required by applicable law.
Withdrawing marketing consent does not prevent us from responding to your enquiries or sending communications otherwise permitted by law.
We may retain records of marketing consent and withdrawal requests to demonstrate compliance with applicable requirements.
6. Storage and Service Providers
We use third-party services to support our website, process enquiries and manage business operations.
These services include or may include the following, depending on their actual use:
Google Services
We use Google Sheets to organize and store enquiry information. Where configured, Google Apps Script is used to process and transfer website submissions.
Notion
We use Notion for internal business organization and project management. Personal information may be stored or processed in Notion where necessary for our business operations.
Cloudflare
We use Cloudflare for domain and DNS management and, where enabled, website infrastructure, delivery and security services.
Other Service Providers
We may use website hosting, scheduling, email communication, customer relationship management and other service providers as needed for our operations.
These providers may process personal information to perform services for us.
We take reasonable steps to limit access to authorized individuals and to select service providers with appropriate safeguards.
Personal information may be processed or stored outside Canada, where it may be subject to the laws of the relevant jurisdiction.
Where service providers outside Canada collect, use or disclose personal information on our behalf, we maintain information about their purposes and processing locations as required by applicable law.
You may contact our Privacy Officer to request further information about our use of service providers outside Canada and our related privacy practices.
We do not sell your personal information.
We may disclose information where required or permitted by applicable law, including where reasonably necessary to protect legal rights.
7. Cookies and Tracking Technologies
Our website may use cookies and similar technologies for essential functionality, security and form processing.
Essential Cookies
Essential cookies may be used to support website functions and confirm successful form submissions.
Where implemented, a short-lived secure confirmation cookie may contain a signed enquiry reference and enquiry type rather than your name or email address. Such a cookie may expire within ten minutes and be cleared when the confirmation page is opened.
Analytics and Advertising
We use Meta Pixel, provided by Meta, to measure page views and successful enquiry submissions, understand visitor interactions, and evaluate advertising effectiveness. Meta may collect technical information such as IP address, browser and device details, page URLs, and cookie identifiers. We do not configure the pixel to send the names, email addresses, phone numbers, or message content entered in our enquiry form.
Meta may process this information under its own privacy practices. For details, visit Meta’s Privacy Policy.
Where consent is required, we will obtain it before activating the relevant non-essential tracking technologies.
You may also manage certain cookies through your browser settings. Disabling essential cookies may affect website functionality.
We use browser session storage to remember whether the enquiry invitation has already been shown or dismissed during your browsing session. This preference does not contain your name, email address or form details.
8. Retention of Personal Information
We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy or to meet applicable legal obligations.
Retention periods depend on the nature of the information, the purpose of collection and relevant legal or business requirements.
We may retain information to:
- Respond to enquiries and related communications
- Manage business relationships
- Maintain service and communication records
- Comply with legal, accounting and record-keeping requirements
- Resolve disputes and protect legal rights
We periodically review information that is no longer required and take reasonable steps to securely delete, destroy or anonymize it, subject to applicable legal obligations.
9. Information Security
We use reasonable administrative, technical and organizational safeguards designed to protect personal information against unauthorized access, use, disclosure, alteration or loss.
Depending on the systems involved, these measures may include:
- HTTPS encryption
- Secure server-side form processing
- Access controls
- Restricted access to business information
- Security measures provided by our technology service providers
- Measures intended to prevent spam and unauthorized submissions
Access to personal information is limited to individuals who reasonably require it to perform their responsibilities.
No electronic transmission or storage system can be guaranteed completely secure.
If a privacy or security incident occurs, we will assess and respond to it in accordance with applicable legal requirements, including required notifications to regulators or affected individuals.
10. Your Privacy Rights
Subject to applicable law, you may request to:
- Access personal information we hold about you
- Correct inaccurate or incomplete information
- Withdraw consent to certain uses of your information
- Request deletion of information that is no longer required
- Ask questions about how your information is collected, used, stored or disclosed
- Raise concerns about our privacy practices
To submit a privacy request, contact:
We may request reasonable information to verify your identity before responding.
We will review and respond to requests within the timelines required by applicable law.
Certain information may need to be retained where required or permitted by law.
If you are dissatisfied with our response to a privacy concern, you may contact the Office of the Information and Privacy Commissioner of Alberta:
11. External Websites
Our website may contain links to third-party websites and services, including Instagram, Facebook, TikTok, LinkedIn and WhatsApp.
These platforms have their own privacy policies and practices.
We encourage you to review their policies before providing personal information.
Our website may also load third-party resources, such as Google Fonts. When such resources are requested, the providers may receive technical connection information, including IP addresses and browser details.
We are not responsible for the independent privacy practices of external websites that we do not control.
12. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our services, website, technology providers, information practices or applicable legal requirements.
The date at the top of this document identifies the latest version.
Where changes materially affect the purposes for which personal information is collected, used or disclosed, we will provide appropriate notice and obtain additional consent where required by law.
13. Contact Us
For questions, concerns or requests regarding this Privacy Policy or our handling of personal information, please contact:
SDV MARKETING AGENCY INC.
Privacy Officer
Calgary, Alberta, Canada
Email: partnerships@sdvagency.com
Website: https://sdvagency.com
Back to your enquiry ↗Google Analytics
We use Google Analytics 4 to understand website traffic, approximate geographic location, device categories, referral sources, and confirmed enquiries. Google Analytics uses cookies and similar technologies. We do not configure analytics events to send the names, email addresses, phone numbers, or free-text messages entered in our enquiry form. You can manage cookies in your browser and learn more at Google’s Privacy Policy.